Terms of Service

Postam helps businesses plan WhatsApp posts, write captions with AI, design Status images and get posts out on time: through reminders you act on, through the official WhatsApp Cloud API, or through optional automated posting (“Power mode”). Features differ by plan and may change as we improve the product.

• You must be at least 18 and able to enter a binding agreement. If you use Postam for a business, you confirm you're allowed to act for it.
• Give accurate information and keep your sign-in details secure. You're responsible for activity on your account.
• Tell us straight away at hello@postamapp.com if you think your account has been accessed without permission.

• Starter is free, with 10 automatic posts and 30 AI captions a month.
• Pro costs ₦2,000 a month, with 150 automatic posts, 200 AI captions and official broadcasts.
• Max costs ₦4,500 a month, with unlimited automatic posts (within daily safety limits), 600 AI captions and broadcasts.
• Paid plans are prepaid for the period you choose (1, 3 or 12 months) through Paystack. They do not renew automatically. When a period ends, your account returns to Starter unless you pay again.
• AI caption and automatic post allowances reset each calendar month. Unused allowances don't carry over. An automatic post counts once, however many groups it goes to.
• If you switch plans mid-period, the unused value of your current plan is converted into extra days on the new plan.
• Prices are in Nigerian naira. We may change prices for future purchases; a period you've already paid for keeps its price.
• Charges from Meta for messages sent through your own WhatsApp Cloud API account are between you and Meta.

No refunds. All payments are final. Because a plan unlocks its features as soon as payment is confirmed, we don't offer refunds or credits for unused time, partial periods, unused captions, or downgrades, except where Nigerian law requires it. If you were charged by mistake (for example, a duplicate charge), email hello@postamapp.com and we'll put it right.

You agree not to use Postam to:

• message people who haven't agreed to hear from you, or send spam or bulk unsolicited messages;
• promote illegal, counterfeit, dangerous or age-restricted goods or services, or anything WhatsApp's Business and Commerce policies prohibit;
• make false or misleading claims about products, prices, discounts or availability;
• impersonate another person or business, or infringe anyone's intellectual property or privacy;
• upload malware, attempt to break or overload the service, or access other people's accounts or data;
• resell or provide the service to others without our written permission.

You must also follow WhatsApp's and Meta's terms and policies whenever you post through Postam.

You keep ownership of the photos, videos, text and contact lists you add. You give us a limited licence to store, process, resize and transmit that content (including to the providers named in our Privacy Policy) only to run the service for you. You confirm you have the rights to everything you upload and permission to contact the people on your lists.

Captions are suggestions generated by AI and can be inaccurate or unsuitable. Review and edit every caption before it goes out. You are responsible for what you post, including prices, product claims and promotions.

Postam is not affiliated with, endorsed by or sponsored by WhatsApp or Meta. WhatsApp and Meta can change their products, limit features, or restrict accounts at any time, and we aren't responsible for their decisions.

Power mode is unofficial. It links your number through a WhatsApp Web-style session that WhatsApp does not officially support, and using it can lead to your number being temporarily or permanently banned. You switch it on only after accepting these risks, you use it at your own risk, and we are not liable for any restriction, ban or lost data that results. Daily limits apply, and we may pause or withdraw Power mode at any time.

We work to post on time and keep Postam running, but we don't guarantee that the service will be uninterrupted or error-free, or that every post will go out at the exact minute scheduled. Assisted Status posts depend on you acting on the reminder. Keep your own copies of important media.

You can stop using Postam at any time, and ask us to delete your account by emailing hello@postamapp.com. We may suspend or close accounts that break these terms, put other users or the service at risk, or are required to be closed by law. Where reasonable, we'll warn you first. Closing an account doesn't entitle you to a refund.

Postam is provided “as is” and “as available”. To the extent the law allows, we disclaim implied warranties such as fitness for a particular purpose.

To the extent the law allows, we are not liable for indirect or consequential losses, including lost sales, lost profits, lost customers or a restricted WhatsApp account. Our total liability for any claim relating to the service is limited to the amount you paid us in the three months before the claim arose. Nothing in these terms limits liability that cannot be limited under Nigerian law.

You agree to cover losses we suffer because of content you post or your breach of these terms or of WhatsApp's policies.

These terms are governed by the laws of the Federal Republic of Nigeria. If a dispute arises, please contact us first so we can try to resolve it informally. Otherwise, the courts of Nigeria have jurisdiction.

We may update these terms as Postam grows. For meaningful changes, we'll update the date at the top and tell you by email or in the app before they take effect. Continuing to use the service after that means you accept the updated terms.